Microsoft has acknowledged that the latest Windows 11 update, version 24H2, is causing significant issues with some Ubisoft games. The update, released in October 2024, is preventing popular titles like Assassin’s Creed Valhalla, Assassin’s Creed Origins, Assassin’s Creed Odyssey, Star Wars Outlaws, and Avatar: Frontiers of Pandora from functioning correctly.
Reported Problems
In an official support post, Microsoft detailed the problems caused by the update. Users may experience:
- Games becoming unresponsive during startup, loading, or gameplay.
- Black screens in certain scenarios.
Microsoft’s Response
To protect users, Microsoft has implemented a compatibility hold on devices with the affected games installed. This ensures such devices won’t receive the version 24H2 update through the standard Windows Update channel. Additionally, users are strongly advised not to manually update their systems using tools like the Windows Installation Assistant or the Media Creation Tool until the issue is resolved.
Collaborative Efforts for a Fix
Microsoft and Ubisoft are actively working to identify and fix the root cause of these issues. Ubisoft has already released a patch for Star Wars Outlaws to address responsiveness problems, but Microsoft warned that performance issues might persist.
For those who have already installed the update and are encountering problems, Microsoft recommends using Task Manager to force close unresponsive game applications.
Background on Windows 11 Version 24H2
This update, the third major release for Windows 11, introduced new features and improvements in a phased rollout starting October 2024. However, its impact on Ubisoft games has become a stumbling block for gamers eager to explore these titles.
What’s Next?
Gamers are encouraged to delay updating their devices if they play the affected Ubisoft games. Both companies are committed to resolving the issues quickly and ensuring a seamless gaming experience. Stay tuned for further updates from Microsoft and Ubisoft as they work on a permanent fix.